That is the only way to reach us, by design. A washing machine fault is far quicker to diagnose in a two-minute conversation than through a form and a reply the next day, and it means we can tell you straight away whether the likely fix is cheap.
Note: this line does not accept text messages.
Phone lines are staffed seven days a week. Technician availability varies by area and by day — same-day and next-day appointments are often possible, and we will tell you honestly what the nearest partner can manage.
Nationwide. We publish local guides for 550 cities across all 50 states, but coverage is not limited to those cities. If your town does not have a page, call anyway.
The brand, the model number from the plate under the lid, roughly how old the machine is, any error code showing, and a description of what it does and at which point in the cycle. That is usually enough for a technician to give you a realistic figure over the phone.
Top Load Washing Machine Repair is an independent referral network. We connect homeowners with licensed independent technicians; we do not employ them and we do not perform repairs ourselves. You pay the technician directly.
Tell us the brand and what it is doing. Free quote, no obligation.